TEACHING LANGUAGE OF PUBLIC SERVICES AND TRANSLATION*

Natalie Udina
RUDN University, Moscow, Russia, udinann@gmail.com

Abstract

Communication within the sphere of public services covers a wide range of linguistic issues concerning the use of specific vocabulary, comprehension of public service texts, documents and requires among others such skills as telephone communication and letter writing.
The system of public services is complicated and effective functioning of its branches depends on effective communication and organization.
The first great difficulty of communication in public service system is the complexity of language. There are a lot of examples of language misuse wich confuses the public, service users and service providers, leads to obsure accountability. Failed communication is inconsistent with open government. Inaccurate use of terminology can undermine efforts to reform public services which are under way in many countries. New terminology sometimes is embarrassing not only for translators but for the whole community where it belongs to.
Terminology misuse can prevent effective communication. Terminology of public services sector is under way of development, alongside with common terminology new terms appear, they are often borrowed into other languages, where they may acquire new features the translator has to be aware of.
The analysis of terms used in the sphere of public services allowed reaching  data, which reflects the complexity of concepts and terminological units representing them.
The programmes on translation in public services sphere have to take into account specifics of public services language, terminology and communication.

Keywords:  language of public services, new terminology, teaching public services language, translation in public services

*The publication was prepared with the support of the "RUDN University Program 5-100


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CITATION: Abstracts & Proceedings of INTCESS 2018- 5th International Conference on Education and Social Sciences, 5-7 February 2018- Istanbul, Turkey

ISBN: 978-605-82433-2-3