SIGNIFICANCE OF LEARNING NON-VERBAL COMMUNICATION

Shuchi*
Assist. Prof. Dr., National Institute of Technology Mizoram, India, Suruchi.kaprwan29@gmail.com

Abstract

In this paper, an attempt has been made to analyze the importance of learning non-verbal communication for the students. Wordless communication depends upon decoding the sign language in the desired manner. Verbal communication becomes dull if the speaker has a listless face and awkward body language which makes the conversation boring and bizarre. Sometimes speakers’ lackadaisical face creates confusion in judging his/her mood.  This problem has been identified in the classroom among the students when they are unable to give the suitable or desired expressions. To perform this research, data have been collected from 100 students by using questionnaire method about the importance of learning non-verbal communication for them. It incorporates kinesics, proxemics, paralanguage, haptics, and chronemics. It is suggested that these cues should be used with great care in conversation. As improper use of sign language may spoil the originality and essence of the message and will create a barrier in getting a positive feedback from the receiver. The study revealed that students were unaware about the proper use of non-verbal cues, as a result, they were unable to present themselves properly during their academic presentation and job interview. Thus the findings reveal the importance of non-verbal communication and stressed upon the inclusion of its study as a requirement of present scenario.

Keywords: Non-Verbal Communication (NVC), kinesics, Proxemics, Paralanguage.