KNOWLEDGE MANAGEMENT TECHNOLOGY PROJECTS TECHNOLOGICAL DEVELOPMENT CENTERS IN HIGHER EDUCATION QUERÉTARO

 

Sandra Hernández López¹*, Manuel Toledado Ayala ², Juvenal Rodríguez Reséndiz ³ Jorge Alberto García Hernández ⁴

¹Dr. Universidad Autónoma de Querétaro, México, sandra.maestra@gmail.com

²Dr. Universidad Autónoma de Querétaro, México, toledano@uaq.mx

³Dr.Universidad Autónoma de Querétaro, México, juvenal@uaq.edu.mx

⁴Sr.Universidad Autónoma de Querétaro, México, jorgeagh.96@gmail.com

 

 

Abstract

This study was carried out in the City of Queretaro, contains the principal elements of analysis of the management of knowledge and technological projects in technological development centers. The question guide the investigation is: What effect has the management of knowledge in technological projects in technological development centers in Queretaro? The independent variables are centers of technological development in Queretaro. Among them are the Advanced Technology Center (CIATEQ, by its acronym in Spanish), the Center for Engineering and Industrial Development (CIDESI, its acronym in Spanish), research electro-chemical and the Center for Development (CIDETEQ, by its acronym in Spanish), public and private institutions of higher education, firms and the government. The dependent variable is the management of knowledge, both tacit and explicit, based on the theory of Nonaka and Takeuchi (1999). Fifty-one interviews were carried out, the revision of each one of the variables in order to establish the impact of the management of knowledge in technological projects in technological development centers. The research has been developed using the qualitative methodology in the traditional way, phenomenology, ethnography and the method of interaction symbolic, studying the subjective meanings and individual powers. The use of semi-structured interviews. The tool "Atlas.ti" was used for the analysis. The encoding of an average of twenty indicators empirical. Between the final reflections it was found that the researchers are able to spread the impact of the management of knowledge within the technology projects in technological development centers, in the participants in the investigation. Based on the results of the study, proposes a methodology of knowledge management through the use of a manual of procedures to facilitate productivity efficient and effective in technology projects in the centers of technological development for the participants, providers of

Keywords: Knowledge management, projects technology and development centers in higher education