A STUDY ON DETERMINING THE PROBLEMS OF FIRMS IN TURKISH LOGISTICS SECTOR

Filiz Çopuroğlu¹ , Reyhan Sarıçiçek²*, Mehmet Aytekin^3
1 Ph.D Student, Gaziantep University, TURKEY, filizcokay@gantep.edu.tr
² Ph.D Student, Gaziantep University, TURKEY, reyhans@gantep.edu.tr
³ Asst. Prof., Gaziantep University, TURKEY, aytekin@gantep.edu.tr
*Corresponding Author

Abstract
Logistics has been the sum of the responsibility that originates from the resource asset, continues with the order of the customers and the producer companies undertake the product during the time the customers use the product.  In conducting these activities, the most effective way to succeed in logistics is to ensure that correct product access is provided to the right customers. From the fact that logistics is improving in the world, it is one of the sectors showing rapid improvements in Turkey as well.

Turkey, because of its location, has political and economic advantages and it is at a place where it provides continuity of world trade. It is obligatory to use this strategic advantage and make commercial works. By looking from this perspective, logistics activities, besides being just commercial acts in Turkey, faced with the fact that they are activities that are also beneficial for bringing more income for the state’s economy and they should be spread to more areas.

This study was conducted to examine the current situation and development of the logistics industry, to identify the problems of firms in this sector and to assist in the progress of the sector by developing solutions to these problems. In this context, logistics qualities and importance of logistics, logistics management, the situation of logistic activities in Turkey, Turkey's strengths and weaknesses in the logistics sector have been discussed. In addition to that customer service problems, problems encountered in transportation activities, storage problems, transportation and packaging problems, problems in purchasing and customs liquidation activities were examined. The research has done by consulting with 7 representatives from the leading companies in Turkey’s logistics sector and it was conducted with qualitative method.

According to the analysis of study, the results evaluated the progress in logistics. This study will help to increase the logistic potential of Turkey by identifying the problems of the sector and eliminating the deficiencies by developing solutions for these problems.

Keywords: Logistics, logistics sector problems, the logistics sector in Turkey